FitPria ("we", "our", "us") operates the website fitpria.id (the "Site"). This Privacy Policy explains how we collect, use, disclose and protect information about you when you visit or use our Site. By using fitpria.id, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide when you:
- Submit our contact form (name, email address, phone number, message content)
- Subscribe to our newsletter (email address)
- Communicate with us via email or phone
Information Collected Automatically
When you visit fitpria.id, we may automatically collect certain technical information, subject to your cookie consent preferences:
- IP address and approximate geographic location (country/city level)
- Browser type, version, and operating system
- Pages visited, time spent, and navigation path
- Referring URL (how you arrived at our site)
- Device type (desktop, mobile, tablet)
This data is collected only with your explicit consent via our cookie banner and is used exclusively for improving Site performance and user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to enquiries: Contact form submissions are used solely to respond to your message.
- To send the newsletter: Email addresses submitted for our weekly guidance newsletter are used only for that purpose. You may unsubscribe at any time.
- To improve the Site: Anonymised analytics data (with consent) helps us understand which content is most useful and identify technical issues.
- To comply with legal obligations: We may retain records as required by Indonesian law (UU ITE and related regulations).
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Legal Basis for Processing
Under applicable Indonesian data protection regulations and GDPR principles (for EEA users), we process your personal data on the following legal bases:
- Consent: For newsletter subscriptions and analytics cookies
- Legitimate interest: For responding to contact form enquiries
- Legal obligation: Where required by Indonesian law
4. Cookies
We use cookies to improve your experience on fitpria.id. For full details of the cookies we use and how to manage your preferences, please see our Cookie Policy. You can update your cookie preferences at any time using the banner at the bottom of the page.
5. Data Retention
We retain personal data only as long as necessary for the purpose it was collected:
- Contact form messages: 24 months from receipt, unless ongoing correspondence requires longer retention
- Newsletter email addresses: Until you unsubscribe, or for a maximum of 3 years from your last interaction
- Analytics data: 26 months (Google Analytics default, if enabled with your consent)
6. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These include HTTPS encryption on all Site pages, restricted access to personal data, and regular security reviews.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to contact us immediately at [email protected] if you believe your data may have been compromised.
7. Third-Party Services
fitpria.id may use the following third-party services that have their own privacy policies:
- Google Analytics (with consent): Anonymous site usage statistics
- Google Fonts: Font delivery — Google may log font request metadata
- Unsplash: Photography served from Unsplash CDN
- jsDelivr / cdnjs: JavaScript and CSS library delivery
We have no control over third-party policies and encourage you to review their respective privacy notices.
8. Your Rights
You have the following rights regarding your personal data held by FitPria:
- Right of access: Request a copy of the personal data we hold about you
- Right of rectification: Request correction of inaccurate data
- Right of erasure: Request deletion of your personal data ("right to be forgotten")
- Right to object: Object to processing based on legitimate interest
- Right to withdraw consent: Withdraw consent for newsletter or analytics at any time
To exercise any of these rights, please contact us at [email protected] or in writing to our Surabaya office address. We will respond within 30 days.
9. Children's Privacy
fitpria.id is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal data to us, please contact us immediately and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically. Continued use of fitpria.id after changes constitutes your acceptance of the updated policy.
11. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: +62 31 5443656
- Post: FitPria, Jl. Basuki Rahmat No. 12, Embong Kaliasin, Genteng, Surabaya, Jawa Timur 60271, Indonesia